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supplier · GB-PPONPHHP-7493-YMQM

Journeycall Limited

DD114ED combined from 3 published records

Journeycall Limited has won 17 UK public sector awards from 6 buyers since 2016. The typical award is worth £2,753,474.

as a supplier

17 recorded awards from 6 buyers , between 1 Mar 2016 and 18 Jun 2026.

awards won
17
exclusive
71%
12 sole-winner awards
median award
£2.8m
largest
£10m

“Exclusive” means this organisation was the only one awarded under that procurement; the rest were shared with other suppliers, typically on a framework.

sells to

common questions about Journeycall Limited

How many public sector contracts has Journeycall Limited won?

Journeycall Limited has won 17 UK public sector contracts from 6 public bodies since 2016.

Which public bodies buy from Journeycall Limited?

Journeycall Limited has won the most contracts from Transport for London, Caledonian Sleeper Limited and The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS").

How large are Journeycall Limited's contracts?

The median published value of a contract won by Journeycall Limited is £2,753,474. Framework ceilings are excluded, because they state a spending limit shared across many suppliers rather than a value one supplier received.

Which Journeycall Limited contracts are expiring soon?

2 contracts involving Journeycall Limited have end dates in the next 12 months, the earliest on 8 Jan 2027.

contracts expiring in the next 12 months

Contract end dates as published on the original notice. An end date is not a commitment to re-tender — a contract may be extended, varied or allowed to lapse — but it is the earliest public signal that work may come back to market.

contracts won

contractbuyervalueawarded
Passenger Assist Contact Handling TRANSPORT FOR LONDON £100,000 18 Jun 2026
Concessions Contact Handling Services TRANSPORT FOR LONDON £14,279,000 17 Feb 2026
Out-of-Hours Customer Support Services Transport for Wales Rail Limited (Utility Buyer) £166,400 24 Nov 2025
Oyster Cards Contact Handling Services TRANSPORT FOR LONDON £11,500,000 15 May 2025
Oyster Cards Fulfilment Services TRANSPORT FOR LONDON £600,000 15 May 2025
Batch 9 Call off Contract - Cycle Hire Contact Centre Transport for London £2,506,948 25 Jan 2022
TfL 91640 - Batch 8 A Call Handling Oyster Calls and Ticket Production Transport for London £8,696,964 15 Apr 2021
Batch 5 Oyster Correspondence Transport for London £2,500,000 24 Sept 2018
Batch 3 Oyster Calls Transport for London £3,000,000 30 Apr 2016
Batch 1 Oyster Call and Fulfilment Transport for London £10,000,000 30 Apr 2016
TfL 91640 Customer Services Framework shared TRANSPORT FOR LONDON FINANCE LIMITED · 1 Mar 2016
TfL Contact Centre Framework shared Transport for London · 1 Mar 2016
Room Key Card (RFID) Caledonian Sleeper Limited · 15 Oct 2025
Contact Centre Services Transport for Wales · 17 Nov 2023
TfL 95743 Contact Centre Outsourced Services Framework shared Transport for London · 27 May 2022
TfL 95743 Contact Centre Outsourced Services Framework shared Transport for London · 27 May 2022
Additional Call Centre Capacity shared The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS") · 15 Feb 2021

every contract won by Journeycall Limited →

as published

This page combines 3 separate records from the source data. Every one is listed below exactly as the publisher filed it, so you can check the grouping yourself.

name as publishedidentifierpostcoderecords
Journeycall Limited, · DD11 4ED 12
Journeycall Limited GB-COH SC202170 DD11 3RQ 4
JourneyCall Limited GB-PPON PHHP-7493-YMQM DD1 3JA 1

why these were combined

Matching uses organisation identifiers where publishers provide them, falling back to name and address. Records are never combined on address alone, because one shared-service postcode carries 244 different organisations. how this works

where these figures come from

Every figure on this page is derived from notices published by Contracts Finder, Find a Tender, Public Contracts Scotland and Sell2Wales, under the Open Government Licence v3.0. The corpus runs from 17 Dec 2014 to 11 Sept 2026 and is refreshed from the publishers' own APIs through the working day.

Records are combined into one organisation on identifiers where publishers provide them — a Companies House number, a GB-PPON supplier id — and on exact normalised name and address where they do not. Never on address alone: one shared-service postcode carries 244 unrelated organisations. The 3 published records behind this page are listed above exactly as filed, so any merge can be checked.

Counts are of contracting processes, not published notices: a tender and its award notice are one contract, and are counted once. Values are medians, never totals, and exclude framework ceilings — a ceiling states a spending limit shared across every supplier on the framework, so adding them together produces a number no one ever spent. sources and coverage · how matching works

Contains public sector information licensed under the Open Government Licence v3.0.