TfL Contact Centre Framework
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Status | complete |
|---|---|
| Category (CPV) | 79342000 |
| Region | London |
| Deadline | 1 Mar 2016 |
| Contract start | 1 May 2016 |
| Contract end | 1 Apr 2022 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-7edf4f83-adc9-11e6-9901-0019b9f3037b |
Awards (3)
This procurement was awarded to 3 suppliers. Values shown are per-award; the notice total is ·.
| Supplier | Value | Date | Status |
|---|---|---|---|
| Capita Business Services Limited shared | £0 | 1 Mar 2016 | active |
| Charles Novacroft Direct Limited shared | £0 | 1 Mar 2016 | active |
| Journeycall Limited shared | £0 | 1 Mar 2016 | active |
description
TfL Contact Centre Framework
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 18 Nov 2016 | Award (award) | · | a192750a-674e-4549-ba3a-699c9eee982a-92276 |
more from Transport for London
- PPMCS Task 3 · £75,000 · 1 Jul 2026
- Axle Counter Power Supply Unit Design · £146,414 · 30 Apr 2026
- Traffic Signal Bus Priority 2025/26 Batch 2 · £185,092 · 28 Apr 2026
- MoTiON Suite Development Modelling Support · £230,413 · 24 Apr 2026
- TfL Renewable Corporate Power Purchase Agreement ('PPA Comet') · £0 · 22 Apr 2026
- Freight Data - Proof of Concept Demand Matrices and Dashboard · £60,000 · 21 Apr 2026
- Commercial Manager Services · 17 Mar 2026
- Commercial Manager Services · 17 Mar 2026
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- Award of PR Support for the Scottish Veterans Commissioner Office · Scottish Government · £26,700
- Brand Identity & Brand Kit Development · Scottish Food Commission · £28,533
- Creative Marketing Services · SOUTH WESTERN RAILWAY LIMITED · £4,500,000
- Business to Business (B2B) and Business to Government (B2G) Marketing Agency Services · Ordnance Survey Limited · £1,500,000
- Media Buying 2026 Design102 Lot 1 · Ministry of Justice · £20,000,000
- Award of VSEH250035 - Visit Scotland Marketing Services · VisitScotland · £900,000
- Award of RoS - SG Marketing Services (Lot 5) - Wellbeing Survey & Associated Services · Registers of Scotland · £32,888
- Provision of Media Buying · Tyne Coast College · £140,000
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.