Passenger Assist Contact Handling
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £100,000 |
|---|---|
| Status | complete |
| Category (CPV) | 79510000 |
| Region | London |
| Deadline | 27 May 2026 |
| Contract start | 21 Jul 2026 |
| Contract end | 20 Jan 2031 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-7dc892a6-2125-4296-8a07-b59d93e2f5ae |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Journeycall Limited | £100,000 | 18 Jun 2026 | active |
description
This is an awarded Call-Off contract to Journeycall Limited following a Call-Off competition through TfL95743 Framework Lot B - Contact Handling Services for TfL's Passenger Assistance Contact Handling Services.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 10 Aug 2026 | Award (award) | · | 8884788c-2651-49a8-9d61-bca38de2c5da-908003 |
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source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.