Out of Hours Call Handling
key details
| Value | £411,600 |
|---|---|
| Status | complete |
| Category (CPV) | 79510000 |
| Deadline | 12 Dec 2025 |
| Contract start | 13 Feb 2026 |
| Contract end | 12 Feb 2028 |
| Procedure | direct |
| SME suitable | Yes |
| OCID | ocds-b5fd17-e4e42f48-bd34-49da-ada6-7a09af8f2522 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Foundever GB LTD (previously Sitel UK LTD) | £411,600 | 12 Dec 2025 | active |
description
Contract to manage emergency out of hours calls (2 years + 1 + 1 - possible extensions)
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 17 Feb 2026 | Award (award) | · | d9e7ca69-1482-45f8-948b-b758d8770914-884295 |
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source
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