Additional Call Centre Capacity
key details
| Status | complete |
|---|---|
| Category (CPV) | 79512000 |
| Region | Scotland |
| Procedure | open |
| OCID | ocds-h6vhtk-02932f |
Awards (9)
This procurement was awarded to 9 suppliers. Values shown are per-award; the notice total is ·.
| Supplier | Value | Date | Status |
|---|---|---|---|
| Advice Direct Scotland shared | · | · | active |
| ASCENSOS shared | · | · | active |
| Customer Experience People Ltd shared | · | · | · |
| go-centric shared | · | · | · |
| HGS UK shared | · | · | active |
| Journeycall Ltd shared | · | · | · |
| Pursuit Digital Ltd shared | · | · | · |
| Serco shared | · | · | active |
| Sitel UK Limited shared | · | · | active |
description
The Common Services Agency (more commonly known as National Services Scotland) (‘the Authority’), is undertaking this procurement of Additional Call Centre Capacity (‘Service’) on behalf of all entities constituted pursuant to the National Health Service (Scotland) Act 1978, (i.e. all NHS Scotland Health Boards, Special Health Boards and the Authority or other NHS Organisation established pursuant to the NHS (Scotland) Act 1978), any integrated Join Boards established pursuant to the new Public Bodies (Joint Working) Scotland Act 2014 (collectively hereafter referred to as ‘Participating Authorities’), where applicable.
documents
- Additional Call Centre Capacity , awardNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 15 Feb 2021 | Contract award notice (F03) | Earlier regulations | 003016-2021 |
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source
Published on Public Contracts Scotland. Contact details for named individuals are not reproduced on this site.