supplier

Sitel UK Limited

CV13BH combined from 3 published records

as a supplier

21 recorded awards from 14 buyers , between 6 Jan 2017 and 3 Nov 2022.

awards won

exclusive

90%

19 sole-winner awards

median award

£516,000

largest

£3.5bn

“Exclusive” means this organisation was the only one awarded under that procurement; the rest were shared with other suppliers, typically on a framework.

sells to

buyer	awards
Atamis Ltd	3
UK Shared Business Services Limited	3
Crown Commercial Service	2
Home Office	2
Hs2	2
Department for International Trade	2
Foreign, Commonwealth and Development Office	1
Public Health England	1
The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")	1
Office of Qualifications and Examinations Regulation (Ofqual)	1
Department of Health and Social Care	1
Department of Health and Social Care (DHSC)	1

contracts won

contract	buyer	value	awarded
Helpdesk Function	HS2	£6,800,200	3 Nov 2022
CON 21-254 Contingency Resource	THE FINANCIAL CONDUCT AUTHORITY	£209,500	12 Dec 2021
DDaT21344 SEA Website Phoneline Support	UK SHARED BUSINESS SERVICES LIMITED	£280,000	18 Nov 2021
Provision of Health Measure at the Border COVID Helpline	Crown Commercial Service	£1,000,000	28 Oct 2021
Admin surge support service	Home Office	£6,000,000	30 Aug 2021
Contact Centres and Business Services shared	Crown Commercial Service	£3,500,000,000	29 Jul 2021
Variation Extension 11	Department of Health and Social Care (T&T)	£397,700,041	5 Jun 2021
C21107 - Sitel UK Ltd	ATAMIS LTD	£516,000	29 Apr 2021
C21107 - Sitel UK Ltd	ATAMIS LTD	£516,000	29 Apr 2021
C21107 - Sitel UK Ltd	ATAMIS LTD	£516,000	29 Apr 2021
Public Enquiries Call Handling Service	Office of Qualifications and Examinations Regulation (Ofqual)	£225,016	18 Apr 2021
Provision of a Central Telephony Operator Service (CTOPS) for FCDO	Foreign, Commonwealth and Development Office	£3,000,000	1 Mar 2021
CS20281 Emergency Consumer Advice Line	UK SHARED BUSINESS SERVICES LIMITED	£25,000	11 Aug 2020
Sitel- Contact Centre DHSC	Department of Health and Social Care : Department of Health and Social Care	£84,228,011	16 May 2020
CR_190 - Project_195 - Sitel - UKEF Telemarketing	DEPARTMENT FOR INTERNATIONAL TRADE	£150,000	13 Mar 2020
UK SBS PS18260 - Department for Business, Energy and Industrial Strategy : Emergency Consumer Advice Line	UK SHARED BUSINESS SERVICES LIMITED	£99,950	22 Feb 2019
Award Notice for HS2 Helpdesk and Enquiries Centre	HS2	£2,942,917	21 Jan 2019
English Regional Telemarketing	DEPARTMENT FOR INTERNATIONAL TRADE	£360,000	25 Oct 2018
PHE - Corporate - Marketing Contact Centre Services	Public Health England	£35,000,000	30 Apr 2018
Contact Centre Service (UK and International).Published for completeness, see description for details	Home Office	£0	6 Jan 2017
Additional Call Centre Capacity shared	The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")	·	15 Feb 2021

every contract won by Sitel UK Limited →

as published

This page combines 3 separate records from the source data. Every one is listed below exactly as the publisher filed it, so you can check the grouping yourself.

name as published	identifier	postcode	records
SITEL UK LIMITED	·	CV1 3BH	11
SITEL UK LIMITED	GB-COH 03450786	·	9
Sitel UK Ltd	GB-COH 034550786	·	1

why these were combined

Matching uses organisation identifiers where publishers provide them, falling back to name and address. Records are never combined on address alone, because one shared-service postcode carries 244 different organisations. how this works