CS20281 Emergency Consumer Advice Line
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £25,000 |
|---|---|
| Status | complete |
| Category (CPV) | 79512000 |
| Region | London |
| Deadline | 31 Jul 2020 |
| Contract start | 24 Aug 2020 |
| Contract end | 31 Mar 2021 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-d5f80e57-0ba9-4483-86c4-35de6c7e41ed |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Sitel UK Ltd | £25,000 | 11 Aug 2020 | active |
description
The purpose of this tender exercise is to ensure that in the event of a non-routine incident or other periods of increased demand, the Office for Product Safety and Standards is able to quickly scale up its emergency call handling operations to process commensurate levels of consumer enquiries, providing accurate advice and reassurance to consumers.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 1 Sept 2020 | Award (award) | · | 67d859f2-1b87-4701-9925-d50b0d7c474c-378816 |
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source
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