Call Centre Services
key details
| Value | £146,000 |
|---|---|
| Status | active |
| Category (CPV) | 79512000 |
| Region | North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, Wales |
| Deadline | 2 Oct 2018 |
| Contract start | 1 Nov 2018 |
| Contract end | 31 Oct 2022 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-91b5266f-bebd-4256-9a70-2293bac51f3e |
description
CCWater is looking to place a call-off contract with a single supplier for the provision of inbound telephony, complaint and enquiry handling services to cover the overflow of inbound enquiries on occasions when demand exceeds our normal capacity to handle case load within our target closure periods.
Additional information:
Documents are available via the Bravo Solutions e-tendering platform. URL given below. All bids and communications must be submitted through this portal.
documents
- https://www.contractsfinder.service.gov.uk/Notice/156f5b98-12b4-4d15-adba-b70caf22bca7 , tenderNotice
- https://public.bravosolution.co.uk/consumer-council-water , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 12 Sept 2018 | Tender (tender) | · | 156f5b98-12b4-4d15-adba-b70caf22bca7-240375 |
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source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.