NHSE Customer Contact Centre
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £42,235 |
|---|---|
| Status | complete |
| Category (CPV) | 79512000 |
| Deadline | 1 Apr 2025 |
| Contract start | 1 May 2025 |
| Contract end | 31 Aug 2025 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-b230f184-4b89-4b28-8be3-01e0efe511a8 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Puzzel Ltd | £42,235 | 22 Jun 2025 | active |
description
NHSE Customer Contact Centre
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 7 May 2026 | Award (award) | · | aa293b55-afe4-493e-ad16-d87b4783da0f-896358 |
more from NHS England
- CRM for NHSE participant/candidate data 26-27 · £56,640 · 28 Jul 2026
- Wayfinder and First Contact Digital Clinical Support 2026-27 · £748,000 · 23 Jul 2026
- Support Services for PPM application · £860,000 · 22 Jul 2026
- Digital Maturity Assessment · 21 Jul 2026
- Integrated Healthcare Services to Haslar Immigration Removal Centre (IRC) · £19,052,186 · 13 Jul 2026
- Multiple Sclerosis Management Service for Children - Contract Modification · 8 Jul 2026
- Foundation Pharmacist E-Portfolio · £483,391 · 6 Jul 2026
- SUS Autogrouper Software Re-Procurement · £800,000 · 1 Jul 2026
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- YAS 277 2023_24 Additional Remote Clinical Assessment Service - PSR Urgent Award · Yorkshire Ambulance Service NHS Trust · £700,000
- ITT – Open Procedure for provision of Home Energy Scotland Advice Centre Services Lots 1-5 · Energy Saving Trust Ltd
- The Provision of Call Centre Support Services (UoB) 2026 · University of Bedfordshire · £125,000
- National Contact Centre · NHS Blood and Transplant · £40,000,000
- Single Service Centre · Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security Agency · £294,926,441
- Out of Hours Phone Service · Housing Solutions
- FW Services- Partnership Customer Support- Multi Site 0328 · SCOTTISH HYDRO ELECTRIC POWER DISTRIBUTION PLC
- Housing 21 - Call Monitoring · Housing 21 · £210,000
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.