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Research on OFWAT's Draft Determinations (DDs) for water

Consumer Council for Water Published 21 Dec 2023 Contracts Finder

key details

Value£400,000
Statusactive
Category (CPV) 65100000 +1 more
RegionNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, Wales
Deadline7 Feb 2024
Contract start27 Feb 2024
Contract end30 Sept 2024
Procedurelimited
SME suitableYes
OCIDocds-b5fd17-84b88d3a-3943-42d2-8e20-7baeb4ec9470

description

The supplier will conduct surveys to find out what water customers think about the Draft Determinations (DDs) which are due to be published by Ofwat in June 2024. The research will identify:

-How acceptable or unacceptable the proposed DD service levels are from 2025-2030
-How easy or difficult it is to pay current water bills, and how easy or difficult customers think it will be to pay for proposed bills from 2025-2030
-Why customers think the proposals for services are acceptable or unacceptable
-How customers' views of the Draft Determinations compare? to their views on the companies' business plans
-Subject to survey timings, how acceptable or unacceptable the proposal for services and the bills are when considered together, and the reasons for this

Additional information:

Documents are available via the Bravo Solutions e-tendering platform. URL given below. All bids and communications must be submitted through this portal.

documents

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notice history

2 notices published against this procurement.

PublishedTypeRegimeNotice
21 Dec 2023 Tender (tender) · 208b868d-0739-4140-8e43-00283f3d6cd3-709460
24 May 2024 Tender (tender) · 924a2462-821e-406b-a77a-ed84b4f59e18-754281

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