Housing 21 - Call Monitoring
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £210,000 |
|---|---|
| Status | complete |
| Category (CPV) | 79512000 +4 more |
| Region | West Midlands, Scotland, London, East of England, East Midlands, South West, South East, North East, North West, Yorkshire and the Humber |
| Deadline | 18 Mar 2025 |
| Procedure | selective |
| OCID | ocds-h6vhtk-042a33 |
Awards (31)
This procurement was awarded to 29 suppliers. Values shown are per-award; the notice total is £210,000.
description
Housing 21 awarded a contractor to provide a Call Monitoring service via a Restricted Tender process. In addition Housing 21 may also want to include an out of hours responsive repairs handling service to be included. This contract is for a period of 5 years with an option 2 years + 2 years + 1 year.
notice history
20 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 1 Jan 2024 | Contract award notice (F03) | Earlier regulations | 000001-2024 |
| 27 Mar 2024 | Contract notice (F02) | Earlier regulations | 010110-2024 |
| 16 Jul 2024 | Corrigendum (F14) | Earlier regulations | 021792-2024 |
| 25 Jul 2024 | Contract award notice (F03) | Earlier regulations | 023281-2024 |
| 25 Jul 2024 | Contract award notice (F03) | Earlier regulations | 023280-2024 |
| 30 Aug 2024 | Contract notice (F02) | Earlier regulations | 027695-2024 |
| 19 Sept 2024 | Contract award notice (F03) | Earlier regulations | 029992-2024 |
| 26 Sept 2024 | Corrigendum (F14) | Earlier regulations | 030881-2024 |
| 28 Oct 2024 | Corrigendum (F14) | Earlier regulations | 034840-2024 |
| 14 Nov 2024 | Contract notice (F02) | Earlier regulations | 036805-2024 |
| 15 Nov 2024 | Contract notice (F02) | Earlier regulations | 036998-2024 |
| 22 Nov 2024 | Contract notice (F02) | Earlier regulations | 037835-2024 |
| 26 Nov 2024 | Contract notice (F02) | Earlier regulations | 038105-2024 |
| 29 Nov 2024 | Contract award notice (F03) | Earlier regulations | 038662-2024 |
| 11 Feb 2025 | Contract notice (F02) | Earlier regulations | 004608-2025 |
| 10 Apr 2025 | Contract award notice (F03) | Earlier regulations | 014412-2025 |
| 16 Apr 2025 | Contract award notice (F03) | Earlier regulations | 015577-2025 |
| 10 Oct 2025 | Contract award notice (F03) | Earlier regulations | 064325-2025 |
| 9 Jun 2026 | Contract award notice (F03) | Earlier regulations | 054393-2026 |
| 9 Jun 2026 | Award (award) | · | 4b18368c-f72f-4fec-8a2c-2dcd9c6bf1bb-901350 |
more from Housing 21
- Provision of Shower Room Supplies and Accessories · £4,800,000 · 9 May 2025
- Housing 21, Feb25, Cats 3.1&3.3 - Northern Elevator · £270,000 · 26 Feb 2025
- Interior Design Mini-competition - Oundle Walk · £100,000 · 21 Nov 2024
- Call Monitoring Services · £15,000,000 · 14 Nov 2024
- The Gateshead Heat Network project · £475,000 · 3 Oct 2024
- Provision of Insurance and related services to Housing 21 · £8,530,000 · 2 Oct 2024
- Housing Management & Finance System · 5 Sept 2024
- Preferred Supplier List - Recruitment Agency - Temporary & Permanent · £5,000,000 · 5 Sept 2024
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
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- Out of Hours Phone Service · Housing Solutions
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source
Published on Find a Tender. Contact details for named individuals are not reproduced on this site.