Call Monitoring Services
key details
| Value | £15,000,000 |
|---|---|
| Status | active |
| Category (CPV) | 79512000 |
| Deadline | 16 Dec 2024 |
| Contract start | 1 Sept 2025 |
| Contract end | 31 Aug 2030 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-26e32e89-e5dd-49cf-8950-4590100cca63 |
description
Housing 21 are looking to award a contractor to provide a Call Monitoring service via a Restricted Tender process. In addition Housing 21 may also want to include an out of hours responsive repairs handling service to be included. This contract is for a period of 5 years with an option 2 years + 2 years + 1 year.
Deadline for SQ Response Monday 16th December 2024 at 12 noon.
Access Code : XVS8E57444
documents
- https://www.contractsfinder.service.gov.uk/Notice/483c3a88-b7ac-4d96-96a1-7bbec0170ebc , tenderNotice
- https://www.delta-esourcing.com/tenders/UK-UK-Birmingham:-Call-centre./XVS8E57444 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 14 Nov 2024 | Tender (tender) | · | 483c3a88-b7ac-4d96-96a1-7bbec0170ebc-802415 |
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source
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