Single Telephony Solution for Customer Contact Centre and National Service Desk
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £250,744 |
|---|---|
| Status | complete |
| Category (CPV) | 79512000 +1 more |
| Deadline | 1 Aug 2025 |
| Contract start | 1 Sept 2025 |
| Contract end | 31 Aug 2026 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-0720a4c4-0b1a-46ed-a5ad-0692b08f9c7d |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Puzzel Ltd | £752,231 | 26 Aug 2025 | active |
description
Single Telephony Solution for Customer Contact Centre and National Service Desk
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 7 Oct 2025 | Award (award) | · | acdf6dfd-03b1-43aa-85be-c2b8a163e303-867215 |
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source
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