contract_15741 - Contact Centre for DBS
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £28,000,000 |
|---|---|
| Status | complete |
| Category (CPV) | 79512000 |
| Deadline | 26 Apr 2023 |
| Contract start | 2 Oct 2023 |
| Contract end | 1 Oct 2028 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-8ec3f6cd-c271-4b2d-84d6-bd19da0465d9 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| HGS UK | £28,000,000 | 1 Oct 2023 | active |
description
Contact Centre for DBS
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 9 Jul 2025 | Award (award) | · | 078e3f69-8505-4636-bd5a-ef49764e2090-853719 |
more from Home Office
- AI Digital Capability Contract. · £744,000 · 28 Jul 2026
- Provision of an ESN Wide Area Network (ESN WAN) · £65,000,000 · 24 Jul 2026
- Criminal Justice Data Spine Delivery · £2,500,000 · 23 Jul 2026
- Coastal Sensor Equipment & Engineering Support · £5,000,000 · 22 Jul 2026
- 99900000 · 22 Jul 2026
- Future Cyclamen Project Contract Award · £99,900,000 · 22 Jul 2026
- DBS Cyber Incident Exercising 2026 · £7,000 · 21 Jul 2026
- Home Office Atlas Caseworking - non-Asylum · 10 Jul 2026
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- YAS 277 2023_24 Additional Remote Clinical Assessment Service - PSR Urgent Award · Yorkshire Ambulance Service NHS Trust · £700,000
- The Provision of Call Centre Support Services (UoB) 2026 · University of Bedfordshire · £125,000
- National Contact Centre · NHS Blood and Transplant · £40,000,000
- Single Service Centre · Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security Agency · £294,926,441
- Out of Hours Phone Service · Housing Solutions
- FW Services- Partnership Customer Support- Multi Site 0328 · SCOTTISH HYDRO ELECTRIC POWER DISTRIBUTION PLC
- Housing 21 - Call Monitoring · Housing 21 · £210,000
- Public Enquiries Call Handling Service · Ofqual
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.