Consumer water Panels - early market engagement
key details
| Status | planning |
|---|---|
| Category (CPV) | 73300000 |
| Region | North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, Wales |
| SME suitable | No |
| OCID | ocds-b5fd17-13007873-179a-468e-9f21-4bdaa46980bf |
description
On 11 July 2024, the Secretary of State announced that 'consumers will gain new powers to hold water company bosses to account through powerful new customer panels. customers will have the power to summon board members and hold water executives to account.'
The King's Speech on 17 July subsequently included provision for a new 'code of conduct' for water companies, so customers can summon board members and hold executives to account.
CCW is considering the feasibility of setting up water consumer panels as a way to deliver this and more. So please look at the document and sign up if its something you believe you can deliver
Additional information:
This is a complex project that will require a lot of man power and design time. Please only apply if you are capable of fulling the brief.
Documents are available via the Bravo Solutions e-tendering platform. URL given below. All bids and communications must be submitted through this portal.
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 11 Sept 2024 | Planning (planning) | · | 5ce38dc1-0d62-4e22-9a24-318e66c416c2-784384 |
| 13 Sept 2024 | Planning (planning) | · | 37b99c33-7ec0-4070-a26e-97d9ce73f116-785111 |
more from Consumer Council for Water
- Outsourced Contact Centre Renewal · £1,200,000 · 13 Sept 2024
- Engaging water customers for better business outcomes · £120,000 · 9 Sept 2024
- Water Affordability Customer Research 2024 · £70,000 · 3 Jun 2024
- CCW Employee Engagement Survey Renewal · £28,000 · 2 May 2024
- Research on OFWAT's Draft Determinations (DDs) for water · £400,000 · 21 Dec 2023
- Testing The Waters 2024 · £300,000 · 20 Dec 2023
- Water matters (2023) · £1 · 14 Dec 2022
- Gloom & Bloom- testing the effect and recollection of different types of visual water saving messages · £1 · 14 Dec 2022
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source
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