Call Handling Services
key details
| Status | complete |
|---|---|
| Category (CPV) | 79510000 |
| Region | North East, North West, Yorkshire and the Humber |
| Procedure | limited |
| OCID | ocds-h6vhtk-02a5e4 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Cadent Gas Limited | · | · | active |
description
The scope encompasses the provision of the call receipting and classification services underpinning the National Gas Emergency Call Handling Service.The services provided under this agreement are as follows:
- Gas Emergency Calls received from the National Gas Emergency Number
- Non Emergency Calls- Incident Management Calls
All calls are managed by the national emergency number on a 24/7/365 basis.
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 14 Apr 2021 | Voluntary ex-ante transparency (F15) | Earlier regulations | 007795-2021 |
| 4 May 2021 | Utilities contract award (F06) | Earlier regulations | 009598-2021 |
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source
Published on Find a Tender. Contact details for named individuals are not reproduced on this site.