Insight Framework for Customer Intelligent and Strategic Insight - Lot 2 - Leisure Customer Insights
key details
| Value | £750,000 (£900,000 inc. VAT) |
|---|---|
| Status | complete |
| Category (CPV) | 79342311 +1 more |
| Region | South East |
| Deadline | 21 Apr 2025 |
| Procedure | open |
| OCID | ocds-h6vhtk-04f831 |
Awards (2)
This procurement was awarded to 2 suppliers. Values shown are per-award; the notice total is £750,000.
| Supplier | Value | Date | Status |
|---|---|---|---|
| WALNUT UNLIMITED LTD shared | £400,000 | 21 Jul 2025 | active |
| White Space Strategy shared | £600,000 | 22 Jul 2025 | active |
description
Ordnance Survey Ltd (OS) is Britain's mapping agency and is responsible for the surveying, production, maintenance and marketing of a wide range of geographic information, relied on by government, business and individuals. OS is partnering with suppliers to increase our customer and market intelligence using a variety of qualitative and quantitative research techniques and to answer specific business questions about current or potential customers. OS will be working with suppliers that can help drive customer centricity throughout OS enabling employees to connect, understand and act upon customer insights. The requirement has been split into two lots. This Contract Details Notice is for Lot 2 is for Leisure Customer Insights with the supplier helping OS grow in more destinations through deepening our understanding of new and existing customers who want to be active outdoors, and by assessing products and consumers' needs, wants and expectations. Lot 2 covers tactical research with outdoor active consumers in Great Britain; to improve the customers experience, increase customer understanding, grow the user base for existing product types and enhance or improve existing products.
documents
- https://in-tendhost.co.uk/os/aspx/Home , biddingDocuments
- https://www.find-tender.service.gov.uk/Notice/011027-2025 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
5 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 25 Mar 2025 | Tender notice (UK4) | Procurement Act 2023 | 011027-2025 |
| 22 Jul 2025 | Contract award (UK6) | Procurement Act 2023 | 042092-2025 |
| 22 Jul 2025 | Contract award (UK6) | Procurement Act 2023 | 042137-2025 |
| 5 Sept 2025 | Contract details (UK7) | Procurement Act 2023 | 054154-2025 |
| 5 Sept 2025 | Contract details (UK7) | Procurement Act 2023 | 054168-2025 |
more from ORDNANCE SURVEY LIMITED
- Supply of Outplacement Services · £30,000 · 29 Jul 2026
- Employee Recognition Vouchers · 26 Jun 2026
- Flexible Employee Benefits Platform · 4 Jun 2026
- Cleaning Services for Geovation · 27 May 2026
- Executive Recruitment Search Services for Two Non-Executive Directors · 26 Mar 2026
- Third Party Payroll · 12 Mar 2026
- Implementation of Ordnance Survey Impact Study Framework · 4 Feb 2026
- Stationery · 24 Apr 2025
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- Lambeth Housing Management Resident Satisfaction Surveys 2026 - 2029 · London Borough of Lambeth · £282,000
- Employee Engagement Survery · SEVERN TRENT WATER LIMITED · £1,260,000
- Customer Research Surveys · Karbon Homes · £330,000
- Employer Engagement Survey - AWARD · Nottingham College
- Customer Satisfaction Surveys · NORTHERN GAS NETWORKS LIMITED
- Customer Transactional Surveys 2025 · WEST KENT HOUSING ASSOCIATION · £81,755
- Patient Exit Interviews · NHS PROPERTY SERVICES LIMITED · £76,516
- Resident perception/satisfaction surveys · London Borough of Lewisham · £216,000
source
Published on Find a Tender. Contact details for named individuals are not reproduced on this site.