Call Handling Software - "Self Service" telephone and electronic enquiry service
key details
| Value | £92,417 |
|---|---|
| Status | complete |
| Category (CPV) | 79510000 |
| Region | South West |
| Deadline | 26 May 2016 |
| Contract start | 26 May 2016 |
| Contract end | 25 May 2019 |
| SME suitable | No |
| OCID | ocds-b5fd17-dd9c817b-adc9-11e6-9901-0019b9f3037b |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Inform Communications | £92,417 | 25 May 2016 | active |
description
Call handling software to mitigate the transfer of dealing with customer telephone calls which are no longer being dealt with by the customer contact team.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 18 Nov 2016 | Award (award) | · | 98b2dcb1-0345-4cfb-b562-9539c0147c07-101930 |
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source
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