Revenues and Benefits Telephone Information Service
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £26,401 |
|---|---|
| Status | complete |
| Category (CPV) | 79510000 |
| Deadline | 1 Jun 2023 |
| Contract start | 14 Jun 2023 |
| Contract end | 13 Jun 2026 |
| SME suitable | Yes |
| OCID | ocds-b5fd17-ab06920b-5188-46ea-80d5-edc7c037f525 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| INFORM COMMUNICATIONS LTD | £26,401 | 24 Apr 2023 | active |
description
24/7/365 specialist IVR (interactive voice response) information service to provide bespoke information about Council Tax, Business Rates and Benefits with access to agents at points defined by us. The aim of the service is to encourage customers to self-serve where possible, and to supply information outside of office hours.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 9 Aug 2023 | Award (award) | · | a6740808-0d8d-4dee-848d-d85f4ab17106-670628 |
more from Guildford Borough Council
- Managed Services for Temporary Agency Resources · 19 Feb 2026
- Flood Consultancy at Sopwith Close Phase 2a · £31,539 · 25 Sept 2025
- Disabled adaptations to 113 Longacre, Ash GU12 6RR · £60,395 · 1 Jul 2025
- Contract for Land Drainage of Watercourses across Guildford Borough · £44,963 · 1 Jul 2025
- OPM Nest Surveying of Council owned oak trees in the Borough · £38,400 · 1 Jul 2025
- Installation, Maintenance and Repair of Stair Lifts · 27 Jun 2025
- Purchase of 780 grey bins and 780 green bins · £32,604 · 27 Jun 2025
- Consultancy for SGF Project - Infrastructure and Master Planning · £30,920 · 27 Jun 2025
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- Out of Hours Call Handling · Chesterfield Borough Council
- Provision of PALS & Complaints Contact Centre Service · ATTAIN HEALTH MANAGEMENT SERVICES LTD · £39,152
- Out of Hours Contact Centre Service · THE GUINNESS PARTNERSHIP LIMITED · £1,104,250
- Out of Hours Service · WANDLE HOUSING ASSOCIATION LIMITED · £300,000
- Oyster Cards Contact Handling Services · TRANSPORT FOR LONDON · £11,500,000
- Out of Hours Call Handling Service – 00267-CX · Stonewater Ltd
- Out of Hours Call Handling · London Borough of Sutton · £411,600
- Out of Hours Contact Centre · Aspire Housing · £72,000
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.