Out-Of-Hours Call Handling Service
key details
| Status | active |
|---|---|
| Category (CPV) | 79510000 +2 more |
| Region | North West |
| Deadline | 17 Nov 2020 |
| Contract start | 1 Feb 2021 |
| Contract end | 31 Jan 2025 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-89a4a884-7f0f-4a88-98c5-5e0d2f53d5d5 |
description
An out-of-hours calls handling service which takes calls outside of normal office hours from tenants and allocates work or other actions.
The service is required for three social housing providers, and so this tender is issued by WCHG on behalf of: One Manchester, Southway Housing Trust, and WCHG.
Additional information:
To express interest in this tender and to access all tender documents, you must visit: https://www.in-tendhost.co.uk/wchg/aspx/Home
Is a Recurrent Procurement Type? : No
documents
- https://in-tendhost.co.uk/WCHG/aspx/ , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/5fea4046-0f4c-4b7c-aa5a-a7bbe6a1606b , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 19 Oct 2020 | Tender (tender) | · | 5fea4046-0f4c-4b7c-aa5a-a7bbe6a1606b-388021 |
more from Wythenshawe Community Housing Group
- The Provision of Building Works - Glazing Works · 27 Apr 2023
- Disposal of Waste Tipping · 26 Apr 2023
- Waste Management - Supply, Delivery, Collection and Emptying of Skips · 26 Apr 2023
- Consultant for Review of CCTV Infrastructure · £50,000 · 30 Mar 2023
- Private Healthcare Provider · 10 Mar 2023
- Provision of Insurance and related services to Wythenshawe Community Housing Group · £3,000,000 · 28 Feb 2023
- Consultant for SHDF wave 2 Coordination · 22 Feb 2023
- Unified Communications Soft Market Test · 27 Jan 2023
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- Out of Hours Call Handling · Chesterfield Borough Council
- Provision of PALS & Complaints Contact Centre Service · ATTAIN HEALTH MANAGEMENT SERVICES LTD · £39,152
- Out of Hours Contact Centre Service · THE GUINNESS PARTNERSHIP LIMITED · £1,104,250
- Out of Hours Service · WANDLE HOUSING ASSOCIATION LIMITED · £300,000
- Oyster Cards Contact Handling Services · TRANSPORT FOR LONDON · £11,500,000
- Out of Hours Call Handling Service – 00267-CX · Stonewater Ltd
- Out of Hours Call Handling · London Borough of Sutton · £411,600
- Out of Hours Contact Centre · Aspire Housing · £72,000
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.