Secondary Contact Centre
key details
| Value | £550,000 |
|---|---|
| Status | active |
| Category (CPV) | 79512000 |
| Deadline | 25 Oct 2024 |
| Procedure | open |
| OCID | ocds-h6vhtk-04a300 |
description
Platform Housing Group is seeking proposals for a Secondary Contact Centre call handling service. This service will need to provide phone cover 24/7/365 to support the handling of calls during peak times, low resourcing, mandatory training and other adhoc support.
The purpose of this tender is to identify a supplier who can provide comprehensive call handling service.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 26 Sept 2024 | Contract notice (F02) | Earlier regulations | 030711-2024 |
more from Platform Housing Limited
- Applicant Tracking System · £220,000 · 2 Dec 2024
- Window Cleaning · £660,000 · 19 Nov 2024
- Loan Valuations Services · 11 Nov 2024
- Supported Housing Cleaning and Block Cleaning and Caretaking Services · £5,333,847 · 6 Aug 2024
- Tree Arboriculture Services · 4 Jul 2024
- Financial System - Service Charges System · £550,000 · 18 Jun 2024
- Commercial Heating (Lot 1) · 14 Jun 2024
- Office Supplies · £350,000 · 24 Apr 2024
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- Out of Hours Call Handling Service (OOH) · Epping Forest District Council · £30,166
- YAS 277 2023_24 Additional Remote Clinical Assessment Service - PSR Urgent Award · Yorkshire Ambulance Service NHS Trust · £700,000
- The Provision of Call Centre Support Services (UoB) 2026 · University of Bedfordshire · £125,000
- National Contact Centre · NHS Blood and Transplant · £40,000,000
- Out of Hours Phone Service · Housing Solutions
- FW Services- Partnership Customer Support- Multi Site 0328 · SCOTTISH HYDRO ELECTRIC POWER DISTRIBUTION PLC
- Housing 21 - Call Monitoring · Housing 21 · £14,000,000
- Public Enquiries Call Handling Service · Ofqual
source
Published on Find a Tender. Contact details for named individuals are not reproduced on this site.