Contact Centre Services for TfW
key details
| Status | complete |
|---|---|
| Category (CPV) | 79512000 +5 more |
| Procedure | open |
| OCID | ocds-h6vhtk-02ae99 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| CONNECT ASSIST LTD | · | · | active |
description
TfW require the provision of Contact Centre services. This must be a fully bi-lingual (English and Welsh) service, which operates extended working hours to include weekends and evenings, in order to handle telephone bookings and queries for existing and new projects across Wales.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 7 May 2021 | Contract award notice (F03) | Earlier regulations | 010024-2021 |
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source
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