The provision of Universal Credit (UC) Contact Centre Services
key details
| Value | £200,000,000 |
|---|---|
| Status | planned |
| Category (CPV) | 79512000 +17 more |
| OCID | ocds-h6vhtk-02a7bd |
description
The contract will include the delivery of contact centre telephony services for Universal Credit customers to enable them to access information about UC services and will include the ability to on-board additional service lines of a similar nature during the lifetime of the contract.
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 19 Apr 2021 | Prior information notice (F01) | Earlier regulations | 008268-2021 |
| 4 Aug 2021 | Corrigendum (F14) | Earlier regulations | 018834-2021 |
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source
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