Temporary COVID-19 Welfare Call Centre
key details
| Value | £900,000 |
|---|---|
| Status | complete |
| Category (CPV) | 79512000 |
| Region | South East |
| Deadline | 30 Mar 2020 |
| Contract start | 31 Mar 2020 |
| Contract end | 30 Sept 2020 |
| Procedure | limited |
| SME suitable | Yes |
| OCID | ocds-b5fd17-fd0b0efc-d5c5-469c-9320-d57d0aad1d16 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Impact Call Centre Ltd | £900,000 | 30 Mar 2020 | active |
description
This contract is for the provision of a temporary call centre to provide information, advice and signposting for residents of Hampshire in relation to COVID-19. In particular the service will focus on those individuals advised to self-isolate for an extended period of time and their families.
The Council does not have the capacity to provide this service itself and is therefore purchasing call centre capacity from a supplier has existing infrastructure and workforce who can deliver this service.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 2 Apr 2020 | Award (award) | · | f4765044-93a5-4601-a212-05feea9b3611-352719 |
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source
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