Supply and Maintenance Contract for Corporate CRM
key details
| Value | £154,350 |
|---|---|
| Status | complete |
| Category (CPV) | 48445000 |
| Region | South East |
| Deadline | 1 Jul 2026 |
| Contract start | 19 Jul 2026 |
| Contract end | 18 Jul 2029 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-ce249364-2c24-4190-9ff5-cfed6fbd9249 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| BOXXE LIMITED | £154,350 | 14 Jul 2026 | active |
description
THIS NOTICE IS ON BEHALF OF CHICHESTER DISTRICT COUNCIL.
This contract has been awarded to a single supplier by way of a Direct Award under the KCS Procurement Services Framework Agreement Y23065 - Software Products and Associated Services.
The contract is for the continued provision of the Verint Engagement Management Professional Local Government Platform, a cloud-based Customer Relationship Management (CRM) solution, including software licences, support, maintenance and associated services.
The contract supports the Council's customer services operations through the management of customer enquiries, interactions, case management, knowledge management, reporting and associated CRM functionality.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 22 Jul 2026 | Award (award) | · | 999e2f2e-7e5d-4531-80f9-8bb0392d553b-904826 |
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source
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