GB-Solihull: Customer Survey System
key details
| Value | £90,000 |
|---|---|
| Status | complete |
| Category (CPV) | 79342311 |
| Region | West Midlands |
| Deadline | 13 May 2021 |
| Contract start | 1 Jun 2021 |
| Contract end | 31 May 2023 |
| SME suitable | Yes |
| OCID | ocds-b5fd17-a6975c62-ac2e-4c35-92b1-95a4044b137f |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Platform Housing Ltd | £90,000 | 13 May 2021 | active |
description
Platform Housing requires a customer survey system which doesn't just drive customer feedback but also provides actionable insight to allow Platform to address any identified failings. The solution must be truly omni-channel, being able to provide only a few feedback route i.e. email and text message, just won't be satisfactory.
Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
documents
- https://www.contractsfinder.service.gov.uk/Notice/dda75819-0d59-4b62-86d7-9995f009c4e1 , tenderNotice
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=576052095 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 4 Mar 2021 | Tender (tender) | · | dda75819-0d59-4b62-86d7-9995f009c4e1-417386 |
| 20 May 2021 | Award (award) | · | 09d9c2b1-4492-40c7-ad41-1273e8fa1c4a-437822 |
more from Platform Housing Ltd
- Applicant Tracking System · £220,000 · 2 Dec 2024
- Window Cleaning · £660,000 · 19 Nov 2024
- Loan Valuations Services · 11 Nov 2024
- Secondary Contact Centre · £550,000 · 26 Sept 2024
- Supported Housing Cleaning and Block Cleaning and Caretaking Services · £5,333,847 · 6 Aug 2024
- Tree Arboriculture Services · 4 Jul 2024
- Financial System - Service Charges System · £550,000 · 18 Jun 2024
- Commercial Heating (Lot 1) · 14 Jun 2024
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- Lambeth Housing Management Resident Satisfaction Surveys 2026 - 2029 · London Borough of Lambeth · £282,000
- Employee Engagement Survery · SEVERN TRENT WATER LIMITED · £1,260,000
- Customer Research Surveys · Karbon Homes · £330,000
- Insight Framework for Customer Intelligent and Strategic Insight - Lot 2 - Leisure Customer Insights · ORDNANCE SURVEY LIMITED · £750,000
- Employer Engagement Survey - AWARD · Nottingham College
- Customer Satisfaction Surveys · NORTHERN GAS NETWORKS LIMITED
- Customer Transactional Surveys 2025 · WEST KENT HOUSING ASSOCIATION · £81,755
- Patient Exit Interviews · NHS PROPERTY SERVICES LIMITED · £76,516
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.