National Citizen Service - New Outsourced Contact Centre Procurement
key details
| Value | £16,000,000 |
|---|---|
| Status | complete |
| Category (CPV) | 79512000 |
| Deadline | 14 Jul 2016 |
| Contract start | 30 Aug 2016 |
| Contract end | 31 Oct 2018 |
| Procedure | open |
| SME suitable | No |
| OCID | ocds-b5fd17-56ed7b61-adca-11e6-9901-0019b9f3037b |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Sitel UK Limited | £16,000,000 | 16 Oct 2016 | active |
description
Contract for New Contact Centre services dealing with Inbound and Outbound multi-channel engagements.
documents
- https://www.contractsfinder.service.gov.uk/Notice/78db3bcc-50ff-40d0-ade9-6fc7433c812a , tenderNotice
- http://www.mytenders.org/search/show/search_view.aspx?ID=JUN126311 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 18 Nov 2016 | Award (award) | · | 3ca35e89-191e-425d-ac3f-38bfccce1472-113218 |
| 18 Nov 2016 | Tender (tender) | · | 78db3bcc-50ff-40d0-ade9-6fc7433c812a-99871 |
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source
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