QEOP & E20 Stadium Customer Helpline Services
key details
| Value | £350,000 |
|---|---|
| Status | active |
| Category (CPV) | 79342300 |
| Region | London |
| Deadline | 11 Apr 2023 |
| Contract start | 1 Jul 2023 |
| Contract end | 30 Jun 2026 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-062dbb15-030c-419f-a578-3b7838e5dd14 |
description
The LLDC is seeking to engageThe LLDC is seeking to engage a Helpline specialist which shares our ambition for Queen Elizabeth Olympic Park ('QEOP') to be industry leading and benchmarked favourably against high performance estates, venues, and open spaces.
LS185 have proposed that the new helpline contact should also provide the service for Stadium venue enquires which are currently dealt with by the LS185 reception desk at entrance B.
The objective is to procure a best-in-class helpline service provider that who will provide a customer service freephone hotline and email response service over a three-year period with the option to extend for a further two years at LLDC's sole discretion.
documents
- https://www.contractsfinder.service.gov.uk/Notice/38676c20-472e-4924-886b-b95d13dcccb2 , tenderNotice
- https://www.delta-esourcing.com/tenders/UK-UK-London:-Customer-services./22EA69K2FP , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 24 Feb 2023 | Contract notice (F02) | Earlier regulations | 005598-2023 |
| 24 Feb 2023 | Tender (tender) | · | 38676c20-472e-4924-886b-b95d13dcccb2-618612 |
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source
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