Consumer Satisfaction Survey 21
key details
| Value | £1 |
|---|---|
| Status | active |
| Category (CPV) | 65100000 |
| Region | North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, Wales |
| Deadline | 23 Mar 2021 |
| Contract start | 1 May 2021 |
| Contract end | 30 Apr 2023 |
| Procedure | limited |
| SME suitable | Yes |
| OCID | ocds-b5fd17-38b964ed-1855-4061-a6b4-258d4d08c157 |
description
CCW want to contract a supplier to lead on a consumer satisfaction survey. CCW will select the Contractor and contribute to the development of the project and the agreement of final outputs. CCW will lead the contract and act as project manager.
- Business Objectives
The aim of the survey is to establish a full and reflective understanding of consumer satisfaction with the service provided to them by CCW.
- Key Objectives
| - | To undertake short telephone surveys using data provided by CCW; |
| - | To obtain sufficient responses to determine statistically robust levels of satisfaction with the service provided by CCW; |
| - | To enable comparison of results with previous survey outcomes; and |
| - | To receive analysis of survey responses as management information. |
Additional information:
Documents are available via the Bravo Solutions e-tendering platform. URL given below. All bids and communications must be submitted through this portal.
documents
- https://www.contractsfinder.service.gov.uk/Notice/e26e2ba2-6125-4661-bd9d-2964d2ed14e4 , tenderNotice
- https://public.bravosolution.co.uk/consumer-council-water , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 18 Feb 2021 | Tender (tender) | · | e26e2ba2-6125-4661-bd9d-2964d2ed14e4-414117 |
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source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.