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24/7 Clinical Call Handling Services

BIRMINGHAM COMMUNITY HEALTHCARE NHS FOUNDATION TRUST Published 2 Jul 2026 Find a Tender

key details

Statuscomplete
RegionNorth East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West
Proceduredirect
OCIDocds-h6vhtk-06c29a

Award

SupplierValueDateStatus
East of England Ambulance Service NHS Trust £222,162 · pending

description

The service comprises of a Citywide Messaging Service which provides a 24/7 call handling function to centrally collate, monitor, and direct messages and referrals, according to their urgency, to the Trust Integrated Multidisciplinary Community Teams (IMTs) that form part of the Adults & Community Division.

The supplier take all messages for the members of the IMTs, follows a scheduled pathway of escalation as well as directing all referrals appropriately to the referral management centre or the multidisciplinary team allowing for immediate prioritisation, according to clinical need.

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
2 Jul 2026 Transparency notice (UK5) Procurement Act 2023 062368-2026

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source

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