Unified Communications and Contact Centre
key details
| Status | complete |
|---|---|
| Category (CPV) | 64200000 |
| Region | North West |
| Procedure | limited |
| OCID | ocds-h6vhtk-06898a |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Gamma Network Solutions Limited | · | · | active |
description
Procurement of an up-to-date unified communications technology / contact centre system to replace current telephony solution.
Unified Communications (UC) is a single platform that will consolidate the council's telephony and communication requirements into one single platform including contact centre, voice, video, data, chat, presence, and integration into the MS teams telephony platform.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 23 Apr 2026 | Contract award notice (F03) | Earlier regulations | 037051-2026 |
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source
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