Customer Journey Mapping Project
key details
| Status | complete |
|---|---|
| Category (CPV) | 72220000 +3 more |
| Deadline | 13 Feb 2026 |
| Procedure | selective |
| OCID | ocds-h6vhtk-0608e3 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| REINVIGORATION LTD | £162,000 | 24 Mar 2026 | active |
description
In 2026 Abri commences its new corporate strategy. Key components of this strategy are the provision of Ideal Homes, Services and the creation of an Ideal Organisation, capable of delivering the homes and services our current and future customers need.
A key aspect of improving our services (making them better match our ideals) is to understand our current customer journeys, understand what good looks like, and understand the gap between the two. With clear realistic and actionable plans to close those gaps to inform future practice.
documents
- https://in-tendhost.co.uk/abri/aspx/Home , biddingDocuments
- https://www.find-tender.service.gov.uk/Notice/004412-2026 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
3 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 19 Jan 2026 | Tender notice (UK4) | Procurement Act 2023 | 004412-2026 |
| 26 Mar 2026 | Contract award (UK6) | Procurement Act 2023 | 028111-2026 |
| 27 Apr 2026 | Contract details (UK7) | Procurement Act 2023 | 038153-2026 |
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source
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