IT Help Desk Outsourcing
key details
| Status | complete |
|---|---|
| OCID | ocds-h6vhtk-05de9f |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Stone Technologies Limited | · | · | active |
description
Provision of remote 1st to 3rd line IT support services for users at the Office of Rail and Road (ORR). Services include incident resolution, password resets, desktop and printer troubleshooting, and escalation via phone, email, and ServiceNow portal. Optional onboarding, reporting, and extended hours support are available.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 11 Nov 2025 | Contract details (UK7) | Procurement Act 2023 | 072768-2025 |
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source
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