Bus Franchising Contract Management System
key details
| Value | £680,000 (£816,000 inc. VAT) |
|---|---|
| Status | complete |
| Category (CPV) | 72000000 |
| Region | North West |
| Deadline | 12 Jan 2026 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-h6vhtk-058bbf |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| netBI Pty Ltd | £1,392,000 | 16 Feb 2026 | active |
description
Liverpool City Region Combined Authority (LCRCA) is preparing to implement bus franchising across the region, with the first franchised services scheduled to commence on 6 September 2026. As part of this transformation, LCRCA requires a robust, scalable and data-driven approach to contract management, payments and performance monitoring, with the system required to provide consistent, high-quality data across all operators, routes and reporting periods.
LCRCA requires a modern, cloud-based, fully auditable system that delivers end-to-end management of franchise contracts and ensures accurate, repeatable and reliable calculation of operator payments. The CMS and PPC (Payment Performance Calculator) must give LCRCA and franchise operators a clear, shared view of live performance, contractual obligations, lost mileage, variations, KPI outcomes and payment adjustments.
The solution must reduce manual intervention, increase operational efficiency, and support the delivery of a consistent, region-wide performance framework that helps improve service quality, reliability and customer experience.
documents
- https://www.find-tender.service.gov.uk/Notice/080448-2025 , tenderNotice
- https://www.find-tender.service.gov.uk/Notice/081276-2025 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
5 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 21 Aug 2025 | Preliminary market engagement (UK2) | Procurement Act 2023 | 050360-2025 |
| 8 Dec 2025 | Tender notice (UK4) | Procurement Act 2023 | 080448-2025 |
| 10 Dec 2025 | Tender notice (UK4) | Procurement Act 2023 | 081276-2025 |
| 17 Feb 2026 | Contract award (UK6) | Procurement Act 2023 | 014240-2026 |
| 9 Mar 2026 | Contract details (UK7) | Procurement Act 2023 | 020773-2026 |
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source
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