Enterprise IT Service Desk - UK2 - Market Engagement Event
key details
| Value | £140,000,000 (£168,000,000 inc. VAT) |
|---|---|
| Status | planned |
| Category (CPV) | 72222300 +3 more |
| OCID | ocds-h6vhtk-04ea9c |
description
The current Enterprise IT Service Desk contract provides IT Service Desk services to circa 220,000 Authority users within the Official and Secret domains expires in June 2027. The Authority is looking to procure a new Enterprise IT Service Desk capability to provide continuity of these critical IT support services for Defence users from this date.
notice history
16 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 7 Mar 2025 | Preliminary market engagement (UK2) | Procurement Act 2023 | 008342-2025 |
| 7 Mar 2025 | Preliminary market engagement (UK2) | Procurement Act 2023 | 008380-2025 |
| 20 Mar 2025 | Preliminary market engagement (UK2) | Procurement Act 2023 | 010429-2025 |
| 19 May 2025 | Preliminary market engagement (UK2) | Procurement Act 2023 | 022673-2025 |
| 19 May 2025 | Preliminary market engagement (UK2) | Procurement Act 2023 | 022683-2025 |
| 21 May 2025 | Preliminary market engagement (UK2) | Procurement Act 2023 | 023831-2025 |
| 21 May 2025 | Preliminary market engagement (UK2) | Procurement Act 2023 | 023837-2025 |
| 2 Jun 2025 | Pipeline notice (UK1) | Procurement Act 2023 | 029136-2025 |
| 10 Jul 2025 | Preliminary market engagement (UK2) | Procurement Act 2023 | 038990-2025 |
| 12 Aug 2025 | Preliminary market engagement (UK2) | Procurement Act 2023 | 047843-2025 |
| 12 Aug 2025 | Preliminary market engagement (UK2) | Procurement Act 2023 | 047866-2025 |
| 12 Aug 2025 | Preliminary market engagement (UK2) | Procurement Act 2023 | 047875-2025 |
| 12 Aug 2025 | Preliminary market engagement (UK2) | Procurement Act 2023 | 047888-2025 |
| 12 Aug 2025 | Pipeline notice (UK1) | Procurement Act 2023 | 047909-2025 |
| 15 Aug 2025 | Preliminary market engagement (UK2) | Procurement Act 2023 | 048963-2025 |
| 13 Nov 2025 | Preliminary market engagement (UK2) | Procurement Act 2023 | 073555-2025 |
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source
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