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Enterprise IT Service Desk - UK2 - Market Engagement Event

Ministry of Defence Published 13 Nov 2025 Find a Tender

key details

Value£140,000,000 (£168,000,000 inc. VAT)
Statusplanned
Category (CPV) 72222300 +3 more
OCIDocds-h6vhtk-04ea9c

description

The current Enterprise IT Service Desk contract provides IT Service Desk services to circa 220,000 Authority users within the Official and Secret domains expires in June 2027. The Authority is looking to procure a new Enterprise IT Service Desk capability to provide continuity of these critical IT support services for Defence users from this date.

notice history

16 notices published against this procurement.

PublishedTypeRegimeNotice
7 Mar 2025 Preliminary market engagement (UK2) Procurement Act 2023 008342-2025
7 Mar 2025 Preliminary market engagement (UK2) Procurement Act 2023 008380-2025
20 Mar 2025 Preliminary market engagement (UK2) Procurement Act 2023 010429-2025
19 May 2025 Preliminary market engagement (UK2) Procurement Act 2023 022673-2025
19 May 2025 Preliminary market engagement (UK2) Procurement Act 2023 022683-2025
21 May 2025 Preliminary market engagement (UK2) Procurement Act 2023 023831-2025
21 May 2025 Preliminary market engagement (UK2) Procurement Act 2023 023837-2025
2 Jun 2025 Pipeline notice (UK1) Procurement Act 2023 029136-2025
10 Jul 2025 Preliminary market engagement (UK2) Procurement Act 2023 038990-2025
12 Aug 2025 Preliminary market engagement (UK2) Procurement Act 2023 047843-2025
12 Aug 2025 Preliminary market engagement (UK2) Procurement Act 2023 047866-2025
12 Aug 2025 Preliminary market engagement (UK2) Procurement Act 2023 047875-2025
12 Aug 2025 Preliminary market engagement (UK2) Procurement Act 2023 047888-2025
12 Aug 2025 Pipeline notice (UK1) Procurement Act 2023 047909-2025
15 Aug 2025 Preliminary market engagement (UK2) Procurement Act 2023 048963-2025
13 Nov 2025 Preliminary market engagement (UK2) Procurement Act 2023 073555-2025

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source

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