Tender for the Provision of Customer Contact Centre Managed Service
key details
| Status | active |
|---|---|
| Category (CPV) | 79342300 |
| Deadline | 28 Feb 2025 |
| Procedure | selective |
| OCID | ocds-h6vhtk-04d696 |
description
Tender is being conducted for the provision of a customer contact centre-managed service for Train Operating Companies (TOCs) Chiltern and Grand Central. This will include providing agents to assist our customers with telesales, web support, passenger assistance, NRE transfer, emails, and refunds. (Retail or Transport experience is required).
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 27 Jan 2025 | Contract notice (F02) | Earlier regulations | 002766-2025 |
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source
Published on Find a Tender. Contact details for named individuals are not reproduced on this site.