Home Office Crossing the Border (CtB) Procurement 2024 – Service Integration & Management

Crossing the Border (CtB) sits within DDaT the Migration and Borders Technology Portfolio (MBTP) which encompasses all technology delivery and support for Migration, Asylum, and Border control. This includes the delivery of major technology programmes including Immigration Platform Technology (IPT), Future Borders and Immigration System (FBIS) and the New Plan for Immigration (NPI).

MBTP is organised in a product-centric way, with business requirements met where possible by leveraging a set of strategic technology products. These products are organised across sets of related ‘product families, with the CtB product family being one of these. CtB represents the steady state services and products which controls the flow of people and services across the borders. This is done principally via the Primary Control Points, mediated by a Border Force officer, or via an e-gate indirectly supervised by an officer. Information from ports is processed by a central collection of systems, hosted in the cloud and on premise. These systems are built on top of a number of infrastructure platforms, leveraging a hybrid cloud model and they are managed by utilizing a Product Lifecycle Management (PLM) methodology. This procurement is for the Service Integration & Management services within the CtB supplier ecosystem.