Out of Hours Telephone Service 2024
key details
| Value | £180,000 |
|---|---|
| Status | active |
| Category (CPV) | 79512000 |
| Region | South West |
| Deadline | 4 Mar 2024 |
| Procedure | open |
| OCID | ocds-h6vhtk-04367d |
description
Out of Hours Telephone Service 2024The out of hours telephone service will be a point of contact for Curo stakeholders when Curo offices are closed. Incoming calls may cover a range of matters during these hours and the trained operators of the service will adopt a common sense approach to ensure that these matters are recorded, categorised and responded to appropriately and effectively, ensuring both safety and a first rate customer service.This will be a three year contract with the option of extending for a further 2 year period upon satisfactory delivery of the service requirements and achievement of target levels of KPI’s.Curo is tendering for the provision of the above requirement. The closing date for receipt of your expression of interest is given in the box below entitled - Date documents can be requested until.Important information: This tender is being conducted through the Curo supplier portal and all documentation is only available via this portal.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 1 Feb 2024 | Contract notice (F02) | Earlier regulations | 003418-2024 |
more from Curo Places Limited
- Passenger Lift Servicing, Maintenance, Repairs and Replacement · £900,000 · 27 Oct 2025
- Design and Construction of 32 Dwellings - Walnut Buildings · 16 Apr 2025
- Void Property Cleaning, Clearance and Specialist Cleaning Framework · 13 Jan 2025
- Responsive Maintenance Framework v2 · 28 Oct 2024
- Framework for New Build Construction and Development Projects · £170,000,000 · 15 Oct 2024
- Door Entry Systems Supply and Installation · £150,000 · 15 Oct 2024
- Water Safety Servicing · 13 Jun 2024
- Responsive Maintenance Framework · 26 Apr 2024
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- Out of Hours Call Handling Service (OOH) · Epping Forest District Council · £30,166
- YAS 277 2023_24 Additional Remote Clinical Assessment Service - PSR Urgent Award · Yorkshire Ambulance Service NHS Trust · £700,000
- The Provision of Call Centre Support Services (UoB) 2026 · University of Bedfordshire · £125,000
- National Contact Centre · NHS Blood and Transplant · £40,000,000
- Single Service Centre · Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security Agency · £294,926,441
- Out of Hours Phone Service · Housing Solutions
- FW Services- Partnership Customer Support- Multi Site 0328 · SCOTTISH HYDRO ELECTRIC POWER DISTRIBUTION PLC
- Housing 21 - Call Monitoring · Housing 21 · £210,000
source
Published on Find a Tender. Contact details for named individuals are not reproduced on this site.