Independent NPS Surveys
key details
| Value | £30,000 |
|---|---|
| Status | planned |
| Category (CPV) | 79342311 +1 more |
| Region | London |
| OCID | ocds-h6vhtk-042df3 |
description
KFM is looking to engage a consultancy to run a Net Promoter Score (NPS) survey. NPS is a key metric to enable KFM to understand the customer experience. It provides us with a temperature check and is a rich source of qualitative feedback that enables us to make tangible changes to improve our service to our customers.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 17 Jan 2024 | Prior information notice (F01) | Earlier regulations | 001634-2024 |
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source
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