Outsourced Delay Repay Software for XC Trains Limited (CrossCountry) & Grand Central Railway Company Limited (GC)
key details
| Value | £1,100,000 |
|---|---|
| Status | active |
| Category (CPV) | 48445000 |
| Region | Yorkshire and the Humber, West Midlands |
| Deadline | 30 May 2023 |
| Procedure | selective |
| OCID | ocds-h6vhtk-03c8b3 |
description
A private Procurement is being conducted
XC Trains Limited (XC) and Grand Central Railway Company Limited (GC) will be conducting a joint private tender for the provision of outsourced Delay Repay Software to (a) standardise and improve the Customer Contact centre engagement with its customers; (b) to validate claimed for delayed journeys; and (c) assist with the payment of any appropriate compensation.
Interested parties should register their interest via the email address provided. Any interested parties must have previous experience of implementing a Delay Repay solution in the Rail Industry
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 15 May 2023 | Contract notice (F02) | Earlier regulations | 013749-2023 |
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source
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