London Borough of Lambeth Repairs Call Centre Solution Contract
key details
| Value | £6,963,790 |
|---|---|
| Status | active |
| Category (CPV) | 79512000 +12 more |
| Region | London |
| Deadline | 12 Apr 2022 |
| Procedure | selective |
| OCID | ocds-h6vhtk-03202f |
description
The London Borough of Lambeth is seeking to procure a strategic partner to deliver a 'Specialist Repairs Call Centre Service', including providing urgent and an out of hours service for specialist repairs, emergencies and homelessness housing support advice.
The procurement process is expected to take place over the next 9-12 months and is planned to follow the competitive procedure with negotiation process.
This new service will align with the Council's objectives and vision, ensuring the best customer experience possible. The contract is expected to be for an initial term of 3 years with 2 options to extend by a further year each (3 + 1 + 1). The form of contract is expected to be a bespoke consultants’ appointment, incorporating standard council conditions.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 10 Mar 2022 | Contract notice (F02) | Earlier regulations | 006549-2022 |
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source
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