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Debt Collection Services - Live Debt

Dwr Cymru Cyfyngedig Published 23 Jan 2023 Find a Tender
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Statuscomplete
Category (CPV) 79940000
Deadline14 Jan 2022
Procedureselective
OCIDocds-h6vhtk-03001b

Awards (2)

This procurement was awarded to 2 suppliers. Values shown are per-award; the notice total is ·.

SupplierValueDateStatus
Advantis Credit Ltd shared · · active
Orbit Credit Services Ltd shared · · active

description

DCC is seeking an agency to provide Debt Collection Services - Live Debt. The agency will specialise in retrieving money owed by DCC’s customers.

DCC will send unrecovered customer debt (domestic and commercial) to the agency once internal processes have been exhausted, or where it is considered that this has the best prospect of recovery.

The agency will deliver the services and quality performance DCC requires for its customers, including identifying affordability issues, encouraging customer take-up of appropriate tariffs and commit to activity and quality performance metrics.

notice history

2 notices published against this procurement.

PublishedTypeRegimeNotice
10 Dec 2021 Utilities contract notice (F05) Earlier regulations 030884-2021
23 Jan 2023 Utilities contract award (F06) Earlier regulations 002009-2023

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source

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