GLA- 27222 -Rough Sleeper programme

Rough sleeping is the most severe and visible form of homelessness. Under his ‘Life off the Streets’ programme the Mayor funds a range of pan-London rough sleeping services, with the aim that everyone sleeping rough in the capital has an immediate and sustainable route off the streets. As part of this programme, the Mayor has a suite of ‘core’ services; some of which are intended to be re-commissioned with new contracts commencing in April 2022. All services will be underpinned by the Rough Sleeping Commissioning Framework.

The broad objectives of these services are:

• To minimise the flow of new rough sleepers onto the streets
• To ensure that no one lives on the streets of London
• To ensure that no one returns to the streets of London

The tender will have four lots:

• Lot 1 -CHAIN -Maximum estimated value of the contract over 6 years-£3.6m
• Lot 2 -Clearing House -Maximum estimated value of the contract over 6 years-£6.5m
• Lot 3 – TST North -Maximum estimated value of the contract over 6 years-£21m
• Lot 4 – TST South-Maximum estimated value of the contract over 6 years-£16.5m

The same supplier cannot be awarded Lot 3-TST North and Lot 4-TST South, however, suppliers can submit tender for all lots.

Please note this is the estimated maximum value. Actual value of the services are likely to be lower than this value. The above values include core services, specific optional services, and general optional services including expansion of the services.

Contract start date will be April 2022. Contract duration will be of three (3) years and options to extend the contract for a further period of up to three (3) years, exercisable in one or more periods to a maximum of three (3) years. The maximum duration of the contract (including all extensions) will be not more than six (6) years.

Information for Lot 1- CHAIN (Combined Homelessness and Information Network)

What it does: CHAIN is a database that holds information about rough sleepers, provided by rough sleeping services across London. The database is used by services as a tool to inform and record the work that they do with their clients and their outcomes. It is also used by the GLA and local authorities to inform their rough sleeping strategies and commissioning of services.

Information for Lot 2- Clearing house

What it does: Clearing House acts as a point of coordination and liaison for a partnership of 40 housing associations and many rough sleeping services. Jointly they provide access for people with a history of rough sleeping to over 3,500 earmarked one-bed flats at social rent levels. These come with floating support, provided by the Tenancy Sustainment Teams (see below). Clearing House accept referrals from all the major hostels and outreach teams, and work with their housing association contacts to match people on their waiting list with appropriate homes and support. The service has also recently been expanded to offer a similar, but tailored, service for women and families moving on from refuges.

Information for Lot 3 TST North and Lot 4 TST South: Tenancy Sustainment Teams North and South (TSTs): What they do: The TSTs provide floating support for former rough sleepers who have moved into homes via the Clearing House. Everyone has a named support worker from within the team who they can contact for support with any issues which arise, and who will arrange fortnightly visits to check how things are going and offer advice and access to specialist services. The TSTs focus on three main areas of work: supporting people to maintain their tenancy, supporting them to access employment and training opportunities, and supporting them to move to independent accommodation when they no longer need the service. Each team works with over 800 people every year, and during 2019/20, 97 per cent of people supported by them sustained their tenancies.