Call Monitoring of Teleheath Alarm Systems
key details
| Status | planned |
|---|---|
| Category (CPV) | 79512000 |
| Region | North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West |
| OCID | ocds-h6vhtk-02b52c |
description
Guinness is looking for a provider of an Alarm Receiving Centre (ARC) to deliver a 24/7/365 day service to monitor and answer alarm calls sent from the telecare systems in our homes for older people. We want a provider that has experience of monitoring telehealth alarm calls, across similar volumes and with experience of providing the appropriate response to reassure the customer and escalate as required to the appropriate emergency service.
As a precursor to commencing a procurement process we are issuing this Prior Information Notice (PIN) as a soft market testing exercise to enable Guinness to gain a better understanding of the providers in the market, their capability and capacity and their views on our outline approach. It is not mandatory to respond and equally, information submitted will not be evaluated or count towards the future tender process.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 26 May 2021 | Prior information notice (F01) | Earlier regulations | 011706-2021 |
more from The Guinness Partnership Ltd
- Contract Award for Oracle Enterprise Solutions · 29 Nov 2024
- Hard FM & Asset Compliance Works · 4 Jun 2024
- CDMA and Principal Designer Services Framework · 25 Apr 2024
- Bulk Waste Removal Services · 25 Mar 2024
- Legal Services Framework · £9,500,000 · 15 Jan 2024
- Customer Surveys · £875,000 · 15 Dec 2023
- External Connectivity (WAN & Internet Services) · 11 Aug 2023
- Bulk Waste Removal · 23 Mar 2023
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- Out of Hours Call Handling Service (OOH) · Epping Forest District Council · £30,166
- YAS 277 2023_24 Additional Remote Clinical Assessment Service - PSR Urgent Award · Yorkshire Ambulance Service NHS Trust · £700,000
- The Provision of Call Centre Support Services (UoB) 2026 · University of Bedfordshire · £125,000
- National Contact Centre · NHS Blood and Transplant · £40,000,000
- Single Service Centre · Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security Agency · £294,926,441
- Out of Hours Phone Service · Housing Solutions
- FW Services- Partnership Customer Support- Multi Site 0328 · SCOTTISH HYDRO ELECTRIC POWER DISTRIBUTION PLC
- Housing 21 - Call Monitoring · Housing 21 · £210,000
source
Published on Find a Tender. Contact details for named individuals are not reproduced on this site.