HR Helpdesk Implementation Partner
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £349,500 |
|---|---|
| Status | complete |
| Category (CPV) | 72222300 |
| Deadline | 8 Sept 2026 |
| Contract start | 9 Sept 2026 |
| Contract end | 8 Sept 2027 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-fe6928a5-15ec-4bb0-bd28-baaf7dcdb354 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Oracle | £349,500 | 9 Sept 2026 | active |
description
The implementation partner will work closely with NH internal teams to lead a project for delivering the enhanced HR experience platform and employee relations case management system as part of the PFP platform.
This will replace the current ticketing set up for HR Services and Casework in
Service Cloud with the same functionality within HR Helpdesk.
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source
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