119 Testing Call Centre Set-Up and Support
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £590,767 |
|---|---|
| Status | complete |
| Category (CPV) | 79512000 |
| Deadline | 26 Apr 2020 |
| Contract start | 27 Apr 2020 |
| Contract end | 31 Oct 2020 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-fad9be0c-263d-47a4-96e2-655c688ec4d2 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| BJSS Ltd | £590,767 | 27 Sept 2020 | active |
description
A supplier is required to set up and govern the COVID-19 call centre operation for testing and migrate the service to the Teleperformance call centre of over 2000 agents so it can act as the single place of contact for any COVID-19 testing query.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 11 Dec 2020 | Award (award) | · | 60f2ca13-3929-48b7-bae2-8abec4b0191a-400142 |
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source
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