Contact Centre Services Package B
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Status | complete |
|---|---|
| Category (CPV) | 79512000 |
| Region | North West |
| Deadline | 5 Mar 2018 |
| Contract start | 30 Jul 2018 |
| Contract end | 29 Jul 2021 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-e4b1ea3f-460e-416c-a397-eb1fdb2a4045 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Serco Ltd | £15,975,721 | 8 May 2018 | active |
description
DWP Contact Centre Services Package B as detailed in the Statement of Requirements
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 2 Aug 2018 | Award (award) | · | e4d1adf4-2019-46b5-9be5-45febcb448c1-232445 |
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source
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