Unified Comms and Contact Centre - Telephony
key details
| Value | £357,882 |
|---|---|
| Status | complete |
| Category (CPV) | 48000000 +1 more |
| Deadline | 5 Dec 2023 |
| Contract start | 12 Dec 2023 |
| Contract end | 11 Dec 2026 |
| SME suitable | No |
| OCID | ocds-b5fd17-d655a23b-414e-4951-9b1b-9ca8f14cd7c0 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Social Telecoms CIC | £357,882 | 5 Dec 2023 | active |
description
This is an awarded opportunity.
Unified Comms and Contact Centre - Telephony.
An integrated scalable solution that replaces the existing customer contact channels provided by the on-premises contact centre, back-office telephony solution along with a disparate portfolio of tools for managing other channels such as social media, text messages and emails.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 10 Jan 2024 | Award (award) | · | ab192bfd-61c2-4dd2-b1ca-fd7f1b0f5999-712832 |
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source
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