PRO1003 Former Tenant Arrears Outbound Calling Software 2026-2030
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £305,959 |
|---|---|
| Status | complete |
| Category (CPV) | 48000000 |
| Region | North West |
| Deadline | 9 Jun 2026 |
| Contract start | 1 Sept 2026 |
| Contract end | 31 Aug 2030 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-d74762f2-1d96-4eae-851f-bdd5378ca7b8 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| VOICESCAPE LIMITED | £305,959 | 9 Jun 2026 | active |
description
YHG requires software that uses internal data sources from multiple systems to call former tenants using a local call number and control the calling hours, speed and routing. This is to enable the Income Team to persue former tenant rent arrears and aid debt recovery. YHG have completed a call off from G Cloud 14 RM1557.14 to award this contract to Voicescape Limited.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 28 Aug 2026 | Award (award) | · | 5dfefc72-bb4e-42ce-8180-4754a2da6b16-912483 |
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source
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