Provision of User Research Consultancy
key details
| Value | £100,000 |
|---|---|
| Status | complete |
| Category (CPV) | 73200000 |
| Deadline | 2 Oct 2022 |
| Contract start | 4 Oct 2022 |
| Contract end | 2 Jan 2023 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-cb4daf0b-8bc5-4998-97d4-6d6a9b179d99 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Cyber-Duck Limited | £100,000 | 29 Sept 2022 | active |
description
Provision to run a discovery to further understand the detailed CCS procurement user experience - including issues/challenges/ problems faced by buyers, suppliers and CCS colleagues at each part of the commercial procurement process. By engaging with a User Research Consultancy, they will be able to provide on a call off basis; transformative change by applying proven user-centred methods. Approaching user research in a more holistic "whole system" user research episode (rather than the specific project-based approach) could give us a much better understanding of where our users' problems lie. Ensuring this research is captured as a repository or library means that it can be built on over time and inform many projects and work strands.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 1 Feb 2023 | Award update (awardUpdate) | · | d397ebd5-672a-4943-a40b-80f5b1739cde-608869 |
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source
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